Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

During busy periods, product launches, viral demand, or high order volume, processing may take slightly longer.

Delivery Time

Estimated delivery time is usually 7–15 business days, depending on your location.

Please note that delivery times are estimates and may vary due to courier delays, customs processing, local postal services, public holidays, or other circumstances outside our control.

Tracking

Once your order has been shipped, you will receive a tracking number by email.

Please allow a few days for tracking updates to appear after dispatch.

Shipping Rates

Shipping rates, or any free shipping offers, are displayed at checkout before payment.

If free shipping is currently available, it will be automatically applied to eligible orders.

Customs & Duties

International orders may be subject to import taxes, customs fees, or duties depending on your country.

These charges are the customer’s responsibility and are not included in our product prices unless stated otherwise.

Wrong Address

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to an incorrect or incomplete address entered at checkout.

If you notice an address mistake, contact us as soon as possible at infobrowlyn@gmail.com.

If your order has not yet shipped, we will do our best to update it.

Delayed Orders

If your order is delayed, please check your tracking link first.

If there is no tracking movement for several days or your order has not arrived within the expected time frame, contact us at infobrowlyn@gmail.com.

We will help investigate the issue.

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Digital Products Terms

These terms apply to the free Browlyn Brow Guide and any digital guides, ebooks, courses, or downloadable content provided by Browlyn.

Delivery

Digital products are delivered electronically by email, download link, or access page after purchase.

No physical item is shipped for digital products.

Immediate Access & No Refunds

By completing your order, you request and consent to immediate digital delivery.

Digital products are non-refundable and non-returnable once access has been provided.

Personal License

Digital products are for your personal, non-commercial use only.

You may not copy, resell, redistribute, share publicly, upload, or republish the content in full or in part.

Ownership

All content, text, images, designs, videos, and digital materials remain the intellectual property of Browlyn.

Access

It is your responsibility to download and save your digital files after purchase.

We recommend saving them promptly after receiving access.

Questions about a digital product? Contact us at infobrowlyn@gmail.com.